Thurrock, Essex
  1. Tour Operator, Cruise, Travel Agent
  1. Permanent
This vacancy has now expired

This is a fantastic opportunity for someone who is looking for a new challenge within the travel industry and to further their customer service experience with a travel company based in South Essex.

The successful candidate must have experience of working in a customer service environment, with excellent communication and organisational skills.


  • Dealing with all customer queries by telephone, email and on occasion, face to face.
  • Ensure correct information is passed on to passengers.
  • Action cancellations / amendments to bookings
  • Issuing documentations to passengers, such as ticketing, pre travel information, itinerary change letters etc.
  • Entering passenger information onto our in house booking system correctly.
  • Taking payment from passengers.


  • Previous experience within a the travel industry or customer service environment
  • Pleasant & professional telephone manner.
  • Effective Sales skills.
  • Excellent communication and organisational skills.
  • Good command of the English language both written and verbal
  • Team Player
  • Self-starter with own initiative


  • The successful candidate can expect a starting salary
  • Excellent company benefits
  • Hybrid working - 3 days form home


Monday - Friday: 9:00 - 17:30 & 1 Saturday every 5/6 weeks 9:00 - 17:00 (with a day in lieu)

If you have the relevant skills and experience, please follow the instructions to apply now.

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