City of London, London
  1. Tour Operator
  1. Permanent
This vacancy has now expired

Are you experienced within the Travel Industry? Are you a fluent Japanese speaker? WE HAVE THE ROLE FOR YOU!!!

We are assisting a MICE Travel (based in Central London) who are looking for a Sales / Reservations Account Executive to join their team (office based or homeworking).

Job duties:

  • Booking all forms of transportation for both individuals and groups
  • Issuing, amending, cancelling, refunding tickets for both individual and group travel
  • Issuing invoices and credit notes
  • Dealing with travel visa requirement on behalf of customers
  • Working closely with other departments
  • Meeting existing/new customers to build a good relationship if required
  • Create travel plans in accordance with clients' requirement
  • Research the best options for the hotels, where to visit and what/where to eat etc
  • Prepare presentations, proposals, quotations and sales contract
  • Negotiation with suppliers to meet the clients' needs for the tour
  • Follow up for the collection of payment/making invoices
  • Occasional stepping in as Tour Escort (1 week travel with a group in Japan) if needed
  • Sales calls/visits to obtain new clients

Job requirements:

  • Experience within the Travel Industry (essential)
  • Excellent communication skills - English / Japanese speaking (essential)
    Amadeus knowledge (highly desirable)
  • Experience working within a sales / reservation's role
  • Computer skills at intermediate level (word / excel)
  • A quick learner / tech savvy
  • Calm under pressure
  • Can do attitude and cooperative
  • Persuasive

The package:

  • A competitive offered, depending on experience
  • Hybrid working conditions (3 days in the office / 2 from home) - fully remote available for Reservations
  • Monday - Friday (office hours)
  • 20 days plus 2 days around Christmas/New Year + bank holidays Holiday. Increasing to 25 days (1 day for each year of service).


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