Do you have a passion for everything USA / Canada? Do you have experience tailor-making holiday itineraries and have a good knowledge of GDS systems? Looking for a full remote role? Look no further!

We are excited to be working with this well-known Tour Operator, who are looking to grow their Reservations team and bring in two enthusiastic Sales Consultants (to work on a fully remote basis).

Key Responsibilities:

• To use your extensive knowledge of Canada / North America to build bespoke, complex itineraries to suit each individual client's needs and desires.
• To demonstrate passion and mastery on every call with regards to both the brand and the products we sell.
• To be able to build rapport and maintain relationships with direct customers and B2B partners.
• To demonstrate an understanding of selling principles and apply accordingly.
• To be driven to achieve targets and overcome challenges and barriers with converting quotes to bookings.
• To fulfil admin and customer service duties, aligned to the sales role.

Skills / Experience / Requirements:

• Adept at tailor-making holidays - The successful candidate will have a flair for selling and demonstratable experience of achieving sales targets.
• You must be able to work under-pressure, be a proven team player and be confident in operating multiple systems and platforms simultaneously
• You should be organised, self-motivated and able to prioritise as well as happy to service those clients who are already booked, to a high standard
• The successful candidate must be able to learn and adapt quickly, use initiative and respond well to feedback from managers, peers and clients
• The ideal candidate will have experience in, and solid understanding of a hybrid contact centre environment
• Strong sales and customer service skills.
• Strong influencing skills with the ability to engage and persuade the client.
• Geographical knowledge of North America as well as the various suppliers and products.
• Experience of travel and GDS booking systems - preferably Galileo
• Pro-active and able to multitask and manage own workload effectively, sometimes having to cope with conflicting demands.
• Able to communicate confidently and enthusiastically (both verbally and in writing).
• Agile and open to change.

The package:

• A basic salary scale + excellent commission structure
• Fully remote working
• Fantastic working hours (Monday - Friday + 1 Saturday in 3)
• Company Pension Scheme
• Travel Loan
• Group Life Assurance Scheme
• Cycle to work scheme
  

Interested?

Please click APPLY or contact joe@traveltraderecruitment.co.uk