Are you an experienced Travel Consultant looking for a new challenge? Do you have Excellent customer service skills and love helping people make their dreams come true?

My client is a leading specialist tour operator in their field and you will be joining a successful and friendly team in the Birmingham area. They offer hybrid working in their Birmingham office and Mon-Fri office hours, so no weekends or evenings.

JOB DUTIES:

• Offering all customers, clients and fellow employees the highest level of customer service
• Taking inbound calls and e-mails
• Dealing with incoming enquires and issuing quotes
• Responsible for creating tailor made holidays
• Provide recommendations and advice on our range of properties.
• Resolve and issues that may arise during booking/travel process.

EXPERIENCE REQUIRED:

• Approximately 2- 3 years' experience within the travel industry
• Exceptional customer service skills with ability to be patient and professional
• Proficient in travel booking systems, attention to detail and well organised.
• Able to communicate balancing listening, talking and speaking, able to record accurately.
• A passion for the travel industry
• Keen to be a success in your new role and a desire to be pro-active

PACKAGE:

Youi will receive an excellent base salary in the region of £23k - 24k plus bonus, excellent company benefits and company progression. You will be joining an established tour operator and working in a thriving part of Birmingham with the chance to work on Mon-Fri only on a hybrid basis.

NTERESTED

If you are interested in this great opportunity please send your updated CV to suzanne@traveltraderecruitment.co.uk or follow the link TO APPLY - For further information please call Suzanne at Travel Trade Recruitment on 0121 450 9776.