- Reservations, Sales, Travel Agent
- Permanent
DUTIES:
* Respond to client enquires promptly whether by phone, email or face to face
* Create inspiring travel itineraries' in a friendly and professional manner
* Explore opportunities to "add value" to every holiday sale
* Ask for the sale with every client itinerary presented
* Deliver a full booking experience providing
* Completing all administration and documentation in a timely manner
* Contribute to company sales targets by achieving and exceeding personal KPIs (Key Performance Indicators)
* Build and maintain extensive knowledge of products and services available to our clients
* Attend and contribute to weekly and monthly staff meetings
* Handle all customer service complaints quickly and effectively
* Build and strengthen relationships with key suppliers within the travel industry
* Uphold the company standards at all times
Mon-Fri 9am - 5.30pm, Saturday 9am - 5pm, Sundays & bank holidays - closed
EXPERIENCE REQUIRED:
* Sound knowledge and experience of the retail travel industry
* Working knowledge of an industry standard GDS, preferably SABRE
* Innovation, enthusiasm, drive and ambition
* Excellent communication & strong organisational skills
* A genuine interest in travel
* Occasional overseas travel will be required
PACKAGE:
My client offers an excellent package including a very competitive base salary with bonus earning opportunities, excellent benefits and holiday entitlement. There will also be considerable chances to travel through educational trips and further training is provided. Free car parking available as well.
TO APPLY:
Please send your up to date CV to kate@traveltraderecruitment.co.uk or follow the link to apply. For further information please call Kate at Travel Trade Recruitment on 0121 450 9776.
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