A well known specialist tour operator are looking for an experienced ski travel advisor to join their busy team.

It has been constantly innovating over the last 60 years to become a reference within the travel industry with over 80 villages around the world and a cruise sailing ship. This operator offers now to its clients a new way of experiencing vacations in its upscale friendly and multicultural villages.
Its success comes from its commitment to satisfy its clients and make them happy.
To achieve this goal they rely on the hard work and expertise of its staff.

Operational missions
 Managing large amounts of inbound and outbound calls in a timely manner
 Maximize both direct and indirect sales, through an optimisation of his/her own performance in accordance to his/her objectives (budget)
 Ensure the highest level of customer service
 Contribute to the overall team productivity and sales development

Profile
 Education: minimum A level
 Job experience: At least one year of Call Centre sales with Ski knowledge/specialist, long haul specialist, travel experience.
 Fluent in English
 Valid visa to work in UK.
 Amazing communication skills (especially over the phone) and customer care skills
 Clear and friendly telephone voice
 Ability to work under pressure and meet targets
 Ability to multi-task and manage time effectively
 Self-motivated individual, persistent and demanding, open-minded, with an entrepreneurial spirit and will to be part of a team

Skills needed for the job
 Knowledge: range of services and products, B2B and/or B2C sales conditions, sales processes, Group & NMEA Sales policy
 Skills: Client oriented, argumentative skills
 Technical skills (tools): Computer skills, NA, outlook, word
 Training sessions will be organised regularly to keep you up to date with our tools and processes

Salary: £20,000.00/year + Commissions

If you think you could be a successful applicant please apply online