Travel Administration Executive

£25,000 | Full-Time | Monday-Friday (Occasional Weekends)

Are you highly organised, detail-oriented, and passionate about delivering excellent customer service?

We're looking for an Administration Executive to join our busy and growing team. This is a varied role where you'll support day-to-day business operations, manage booking administration, liaise with customers and colleagues, and help ensure everything runs smoothly behind the scenes.

Key Responsibilities

• Quality check bookings and documentation before confirmation
• Amend and update customer bookings
• Process tickets and maintain accurate reports
• Issue customer documentation and invoices
• Manage after-sales enquiries, amendments and refunds
• Monitor outstanding balances and follow up payments
• Respond to customer and internal team queries
• Provide administrative support across multiple departments
• Assist with sales support during busy periods
• Maintain accurate records and internal systems

What We're Looking For

• Previous administration or customer service experience
• Exceptional attention to detail and accuracy
• Strong organisational and time-management skills
• Excellent written and verbal communication
• Ability to multitask and work in a fast-paced environment
• Proficient in Microsoft Office and general computer systems
• A positive, proactive approach and willingness to support the wider team

What You'll Get

• Competitive salary of £25,000 - £27,000 DOE
• Varied and rewarding role within a supportive team
• Opportunities to develop your skills and experience
• Friendly and professional working environment

If you're looking for a role where you can make a real impact and be part of a busy, customer-focused business, we'd love to hear from you. Click to apply or send your CV to nichola@traveltraderecruitment.co.uk or call Nichola on 0161 9236120