- Tour Operator, Operations / Back office, Travel Agent
- Permanent
We are exclusively recruiting for a really inspirational travel company and they are seeking a travel administrator and Concierge Assistant to join their team. This Bespoke Tour Operator believe in a highly personalised service using their team of Travel Advisors' knowledge & personalities, to understand every individuals' travel needs whether big or small, simple or complex. We are looking for someone with great attention to detail to join them working on post-booking, administration and concierge requirements. As a luxury Tour Operator, it's the extra details that matter and define the travel experience, and this Administrator role is fundamental to this.
In March they will be opening up a lovely, modern branch located in Cirencester and this role will be fully office based.
If you are a confident and experienced travel administrator or travel consultant looking for a new direction and who wants to be a part of a fast-growing company then this role for you!
JOB DESCRIPTION:
- Primarily providing administration support to the sales team and concierge assistance directly with clients but also working within all aspects of a vibrant and busy luxury travel company.
- Dealing with incoming call enquiries and redirecting where required
- Providing clients with concierge assistance (pre and post travel)
- Providing client documentation (pre and post travel)
- Answering any client questions and queries
- Maintenance of company back-office systems (data-entry)
EXPERIENCED REQUIRED:
- Minimum 2 years' experience in a travel sales role or travel administrator position
- Be able to travel to the lovely Cirencester on a daily basis
- Excellent attention to detail and first-class organisation skills are the prerequisite for this role.
- Excellent travel product knowledge with a good working knowledge of tour operator systems.
- Genuine interest and first-hand experience in long-haul destinations.
PACKAGE:
- Salary: £26,00 - £28,000 DOE
- Days of Work: FULL TIME 5 DAYS Monday to Sunday (weekend on a fair rota basis)
- Incentives: Receive any rewards, vouchers, free nights & incentives offered from tour operators or suppliers.
- The successful candidate will be given opportunities to attend FAM Trips, supplier training events and rewards events when availability arise.
INTERESTED?
Please follow the instructions to apply attaching your CV. This vacancy is being managed by Katy. I can be contacted on 0121 4509776 or katy@traveltraderecruitment.co.uk Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry? We have a variety of different opportunities so do submit your CV to us! Unfortunately if you are unsuccessful, due to our volume of applications, we are unable to reply to everyone individually.
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