Established luxury travel company, who set the standard for luxury adventurous holidays are expanding their team in Cheltenham (hybrid working available). We are seeking a Sales Coordinator to support a sales team administratively. This suits someone with fantastic administration skills, a demonstrable passion for travel and a career in travel (or some previous industry experience, keen to continue their career path) Whilst not essential to progress, it serves as an ideal entry point into subsequent positions within either sales or operations for those considering their career path. With offices worldwide and a network of connections they offer adventures that can't be experienced with any other Tour Operator.

WHAT YOU'LL BE DOING:

• This is a wide-ranging role incorporating varied administrative tasks which are integral to the smooth running of holiday sales and operations.
• You will be a pivotal member of either the Africa Sales Team
• The role encompasses a range of tasks designed to enable the sales team to focus on generating sales and enable general efficiency.
• Confirm bookings and services, send all confirmation documentations and ensure booking detail are
• Chase balance payments, Send all relevant information (such as passport details, dietary requirements, birthdays, celebrations) to suppliers
• Advise of any cancellations and amendments and send out any new documentation
• Booking of additional services and transfers for Travel Consultants
• Follow up contact and emails to ensure they had a great holiday, obtain feedback
• Take responsibility for problem solving in a professional and diplomatic manner to maintain customer service levels

WHY IT'S A GREAT PLACE TO WORK?

Salary is circa £23k pa and whilst not a requirement, the role serves as an ideal entry point into subsequent positions within either sales or operations for those considering their career path. It's the people who foster the supportive environment that will make you proud to work here. There will also be ongoing training and the opportunity to progress your career - not just in the UK, but as part of the global business. They'll take you on unforgettable travel educationals to show you the experience first-hand, and, as a company that never stands still, you'll play a key role in their ambitious plans for the future.

In addition to this they offer plenty of other benefits: Employee Assistance Programme, Bike to work scheme, Travel loans, Work-save pension plan, Life Assurance, Recruitment bonus, Regular social events, Progression opportunities, Sales Incentives Plan providing opportunity to earn commission on sales, Educational trips for Sales teams, 20 days annual leave increasing with each year service up to 25 days, Employee discounts.

EXPERIENCE & QUALIFICATIONS:

• Attention to detail is imperative
• Exceptional customer service and rapport building.
• Excellent writing skills and command of English grammar
• Numerate and data literate
• Organised, but able to be flexible to juggle priorities
• An excellent time manager and strong team player
• Enthusiastic with an enquiring mind, keen to learn, happy to ask questions and use initiative

INTERESTED?

Please follow the instructions to apply, attaching your CV. For further enquiries, please contact Claire on 0121 4509776 claire@traveltraderecruitment.co.uk