Do you have experience within the Hospitality Industry? Do you have experience offering a high-touch service in the luxury hospitality sector? Get in touch today!

We are working with a Luxury Train Operator, who are looking for an Onboard Food & Beverage Steward to join their service.

You will be responsible for delivering an exceptionally high standard of service in all aspects of food and beverage; housekeeping; guest standards and satisfaction; and team welfare.

Main Duties:

• Provide excellent customer service to guests in accordance with the brand and Leading Quality Assurance standards.
• Preparation of the restaurant cars and its related areas to ensure a smooth-running operation.
• Responsible for the wellbeing and safety of your allocated car and passengers.
• Ensure you have full knowledge of onboard menus, boutique items and the areas in which the train operates.
• Act in a professional and approachable manner that encourages feedback from team members and guests alike.
• Conduct yourself in a professional and courteous manner with all guests, employees and members of the public.
• Maintain the highest standards of integrity and uphold the trust the Company is placing in you.
• Ensure that you work in a safe manner to avoid harm or injury to yourself or others.
• Promote Health & Safety within your department, ensuring compliance within the department and that Health & Safety directives are carried out. Report any Health & Safety concerns you may observe.

The Person:

• Previous experience in the luxury hospitality industry and offering a high touch service
• Excellent communication skills
• Professional appearance and grooming
• Ability to anticipate guest needs
• Cultural awareness and discretion with high-profile guests
• Able to stand for long period
• Positive attitude
• Available to work shifts and weekends

The package:

• A permanent salary of £30,700 + service charge & gratuities
• An opportunity work onboard a well-known prestigious train

Interested?

Please click APPLY or reach out to joe@traveltraderecruitment.co.uk