- Reservations, Tour Operator, Travel Agent
- Permanent
An amazing opportunity has arisen for a Travel Consultant, to join a reputable independent Tour Operator based in North London who specialising in the Med and Beyond.
As a Travel Consultant you will be taking calls from the public and travel agents, selling holidays to beautiful parts of the world.
If you are passionate about creating the perfect holiday and providing an exceptional level of customer service, we would love to hear from you!
DUTIES:
- You will be responsible for building package holidays from quote to booking stage (including flights, accommodation, transfers) including bespoke island-hopping itineraries.
- Managing inbound calls, emails and chasing quotes.
- Servicing both direct customers and travel agents.
- Ensuring the correct business rules are applied according to the type of booking.
- Liaise with external suppliers for additional inventory / special requests.
- Providing exceptional customer service when answering telephone calls and email enquiries, with a confident and professional manner.
SKILLS REQUIRED:
- Experience working within the travel industry.
- Exceptional customer service.
- Knowledge of overseas geographical regions.
- Strong team player.
- Positive approach and attitude.
- Demonstrate strong customer focus.
- Ability to work in a fast-paced role.
- Proven ability of use of initiative.
- Strong attention to detail.
THE PACKAGE:
- A competitive starting salary of £21,000 + uncapped commission
- Working shifts between Monday - Sunday: 9:00 - 20:00
- Hybrid working
- 21 days paid holiday (plus Bank/public holidays)
- Holiday concessions
- Continual support and coaching provided
- Auto enrolment pension scheme
- Eye care vouchers
- Season ticket loan
INTERESTED?
If you have the relevant experience required for this role and wish to apply for this position, please follow the instructions to apply or email and attach your CV to regis@traveltraderecruitment.co.uk
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