- Reservations, Tour Operator, Travel Agent
- Permanent
This is an exciting opportunity for an experienced travel sales professional with a passion for Latin America to join a highly respected, long-established specialist tour operator.
Working with discerning clients, you will design and sell exceptional tailor-made and group tour holidays across Latin America, using your first-hand destination knowledge to create memorable, once-in-a-lifetime experiences. This role suits someone who thrives in a consultative sales environment and is motivated by delivering outstanding customer service alongside strong commercial results.
The Role
As a Travel Sales Consultant, you will be the main point of contact for clients from initial enquiry through to post-travel return. You will combine expert product knowledge, attention to detail, and strong relationship-building skills to convert enquiries into confirmed bookings.
Key responsibilities include:
- Handling tailor-made and group tour enquiries by phone and email (with occasional client events or travel shows)
- Designing and costing bespoke itineraries and managing revisions
- Delivering exceptional customer service while progressing enquiries efficiently to sale
- Booking flights, accommodation, excursions, and ground arrangements with overseas partners
- Managing confirmations, documentation, and all administrative aspects of bookings
- Meeting and exceeding monthly and annual sales targets and service KPIs
- Maintaining up-to-date product and destination knowledge through training and self-learning
- Participating in educational trips to Latin America
- Supporting colleagues and wider business initiatives, including marketing and product teams
About You
You will be a motivated and resilient sales professional who is passionate about travel and Latin America in particular.
You will have:
- Previous travel industry sales experience (tailor-made and/or group tours preferred)
- First-hand travel experience and strong geographical knowledge of Latin America
- Excellent written and verbal communication skills
- A consultative, customer-focused approach to sales
- Strong organisational skills and attention to detail
- The ability to manage multiple enquiries and deadlines in a fast-paced environment
- A target-driven mindset with the resilience to succeed in a sales-focused role
- A flexible, collaborative approach and the ability to work independently
Package & Benefits
- Highly competitive basic salary with uncapped commission and bonus
- Realistic OTE of £35,000-£45,000+ (top performers earn more)
- 28 days' annual leave including bank holidays (increasing with service)
- Hybrid working (3 days office / 2 days home)
- Monday-Friday working hours with time off in lieu for occasional Saturdays
- Regular educational trips to Latin America
- Generous staff travel discounts for employees, friends, and family
- Pension scheme, life assurance, and income protection
- Cycle to work scheme
- Supportive, sociable company culture with regular team events
If you are passionate about Latin America, enjoy building meaningful client relationships, and want to develop your career with a specialist travel business known for quality and expertise, this role offers an outstanding next step.
If you meet the job requirements for experinece and specialist regino knowledge, please apply online or alternatively send your cv through to michael@traveltraderecruitment.co.uk. Only suitable candidates will be contacted.
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