Are you an experienced Travel Manager, Assistant Manager or Team Leader from either a retail travel, business travel, tour operations or an events & incentives background? Would you like a Monday to Friday role, paying up to £37k pa, bonus and 28 days holiday plus bank holidays? A team Leader opportunity has arisen with an Incentive Travel company to manage a small (but growing) team of 4, being hands on managing corporate clients, putting together travel itineraries for incentives and prizes. This a hybrid position, based within a commutable distance of Northampton, Milton Keynes, Wellingborough and Bedford.

This leading specialist Travel Company specialise in creating unforgettable travel prizes and incentive experiences for global brands. Based in Buckinghamshire they pride themselves on delivering exceptional service and unique, memorable rewards. As they are growing they are seeking a Team Leader to join our team and help manage their incentive travel operations. As the Team Leader will play a pivotal role in ensuring the smooth running of our prize fulfilment service. You will manage a small, dynamic team and be responsible for coordinating, planning, and delivering exciting travel prizes and incentives to clients. This is a hands-on role with plenty of scope for growth and progression within the company.

Key Responsibilities

• Lead the day-to-day operation of the Incentives team, setting clear priorities, expectations, and ways of working.
• Plan, coordinate, and deliver travel incentives and prize experiences from start to finish, ensuring accuracy, quality, and timely delivery.
• Manage workloads, budgets, and timelines to support both team performance and business objectives.
• Provide practical leadership and support to your team, addressing issues promptly and constructively.
• Maintain strong working relationships with suppliers, clients, and internal stakeholders.
• Ensure client and prize winner queries are handled efficiently, professionally, and consistently.
• Review processes and team structure regularly, identifying opportunities to improve performance and efficiency.
• Encourage ownership and accountability within the team, while remaining approachable and supportive.
• Proactively contribute ideas and recommendations that improve service delivery and support sustainable business growth.

The Package

• Competitive salary, based on experience, up to £37k pa
• Excellent opportunity for career progression within a growing company.
• A friendly and supportive working environment in our Buckinghamshire office.
• The chance to work on exciting travel and incentive projects for the world's biggest brands.
• Company bonus scheme.
• 25 days holiday, plus 3 additional days between Christmas and New Year.
• No weekends.
• Access to industry discounts.
• Childcare and Cycle2Work Voucher.
• Access to an employee benefits platform offering discounts at high street stores, legal and counselling services and much more.

Your Experience:

We are seeking someone with a proven management experience from a Travel Company, either from a Tour Operator or a Business Travel Company. In addition you will have excellent organisational skills with the ability to manage multiple projects simultaneously. You will be a strong leader with exceptional communication and interpersonal skills. You will have a willingness to take on new challenges and grow with the business. If you're passionate about travel, love managing projects, and are eager to lead a talented team, this could be the perfect role for you!

INTERESTED?

Please follow the instructions to apply attaching your CV! For any further information please call 0121 4509776 email claire@traveltraderecruitment.co.uk If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV, we may have something else that could be perfect for you! Know someone else who might be interested in Travel Industry opportunities? Please share our details!