- Tour Operator, Fares & Ticketing
- Permanent
Are you an experienced Flights Specialist within the Travel Industry? Would you like to work for an award winning & leading travel company. Look no further!!
We are working with a luxury Tour Operator, who are looking for an experiences Flights & Administration Consultant to join their friendly team.
The role is predominantly working within a back-office team where you will share our passion for the World of Luxury Travel.
- Checking and filing Flight bookings made by our Reservations Team through the website and GDS partners with excellent attention to detail
- Ensuring Schedule Changes are actioned in the best interest of the clients and business to meet the tours and transfer requirements
- To manage requests from Customer Service & Sales emails by responding within the expected time frame with excellent written communication skills and updating Flight bookings as required
- Book Air as per clients' requests to suit our Tour packages
- Demonstrate the ability to multi-task between, emails & other operational tasks assigned to you
- Confident in using multiple Microsoft programs especially excel with day-to-day workload, tasks and data entry
- Take day to day initiative and share knowledge with other team members
- To maximise every sales opportunity to excel both revenue and conversion targets
- To deliver exceptional customer service to our discerning, loyal customers who book high value trips
Skills & Requirements:
- Minimum of 1 year travel industry experience
- Strong GDS Knowledge (highly desirable)
- Exceptional customer service skills
- Excellent written and oral communication competency
- Exceptional attention to detail
- A willingness to take responsibility and to work as a part of a close team
- Ability to work in a high-pressured environment
- Confident with Microsoft programmes
- Travel & Tourism Certification ideal but not compulsory
The Package:
- Basic Salary of £21,000-£25,000 dependent on experience
Interested in being a part of this fantastic team of people, who continue to support, grow and succeed together?
Please click APPLY or contact helen@traveltraderecruitment.co.uk
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