We are working with an award-winning online booking platform who are looking for a Technical Distribution Partner Manager to join their fast-growing team on a maternity cover basis starting 1^st June 2023.

The Role:

• Support our field organisations with the set up and mapping of connections to Online Travel Agencies' booking platforms.
• Constantly educate our field operation on the best way to connect our customers to these third-party platforms.
• Collaborate closely with the Product Design and Engineering teams to influence its direction and provide valuable consolidated feedback from the field.
• Investigate and analyse alerts & issues. The ability to own the triage function and provide clear prioritization ahead of any escalation to engineering is key.
• Own & monitor key dashboards to spot and identify anomalies and exceptions as early as possible, before they ramp up to become a larger issue.
• Effective communication with key stakeholders, both internally & externally.
• Assist with or participate in the UAT process and help plan the implementation of key pilot rollouts, as required.
• On occasions (2-5 times per annum), there will be API urgencies that may require all hands-on deck.

The Person:

• BA/BSc degree in Computer Science or equivalent
• About 5 years' experience in a technical support, business development, account executive, technical partner position in the software industry
• Good communication and networking skills with both Internal and External Stakeholders.
• Ability to articulate issues and answers accurately, succinctly and without ambiguity.
• Demonstrate an excellent grasp of Boolean logic generally, no matter how/where it was acquired. Proficient in Excel and PowerPoint and able to learn other tools very quickly such as Camtasia, and/or Wordpress.
• Any knowledge of j-son, XML and SQL to be able to analyse & interpret API responses and logs & messages from various platforms will be considered an advantage
• Experience working with key online travel agencies: Airbnb, Booking.com, Google, Expedia, Vrbo, TripAdvisor is a plus,
• You need to be self-motivated and comfortable with working under time pressures.

The Package:

Maternity cover from 1^st June 2023

Salary - £50,000

Fully remote working

Interested? Please click apply or contact morgan@traveltraderecruitment.co.uk