We are excited to be recruiting for a Client Services & Aftersales Executive to join our small friendly team in Southwest London, an opportunity for the successful applicant to experience many different aspects of the business in a vibrant office. It is an all-hands-on deck workplace during the busy winter months where excellent organisational skills, a proactive attitude and good initiative are essential. The role will be in back-office administration and after-sales service for individual and corporate group, tailor made, and European Trips.

The Job:

• Managing the allocation of incoming enquiries
• Entering new bookings into our bespoke in-house reservations system
• Provide after sales service to clients, booking extras
• Liaising with clients for amendments and additions
• Booking elements of tailor-made packages with local suppliers and sending them weekly reports and vouchers
• Invoicing clients and processing credit card payments
• Work with airlines providing passenger details.
• Prepare and send out travel itineraries and liaise with suppliers in resort.

Skills Required:

• Excellent literacy and numeracy skills and a confident telephone manner
• Excellent computer literacy and Excel skills
• Excellent organisation and time management
• Ability to work accurately in a busy, time pressured, team environment.
• Fluent spoken and written English
• Italian language would be very desirable and French useful.
• Experience in travel aftersales or administration
• Experience in winter sports industry
• Knowledge of European ski resorts.

The Package:

• Starting Salary £24,000 - £28,000

Interested:

• If you would like to apply for the above vacancy, please click 'APPLY' or Call / Email Helen 02038879444 helen@traveltraderecruitment.co.uk