- Business Travel
- Permanent
Are you an experienced Business Travel Consultant? Are you fully trained in Sabre GDS?
We have an exciting opportunity for a Business Travel Consultant to join a reputable Travel Management Company based in Central London (hybrid), working on a range of Music, Entertainment, and Creative accounts.
The Job:
- Answering calls and emails from clients in a polite, efficient, and professional manner
- Offering expert advice in all aspects of travel
- Maintain the outstanding level of customer service
- Work as part of an efficient team, communicating effectively both internally and externally
- To issue, re-issue and perform re-calculations of international and domestic airfares
- Sourcing the best and most cost-effective worldwide routes booking all flights, rail, hotel and all ground product
- Providing additional Quality Control to day team processes when call volumes permit.
- Provide 'risk analysis' of global travel news and communicate to Senior Management as appropriate
- Creation and provision of traveller tracking reports for communication to clients in the event of a major event
The Person:
The role of the Senior Business Travel Consultant can be a pressured one due to the emotion of travel. When disruption occurs, it typically means considerable disruption for our clients and their families. Thus, the successful candidates will be calm, and have a sympathetic and reassuring approach to providing assistance at highly stressful times. You will therefore be self-motivated and able to work comfortably under pressure, providing travel solutions to clients outside of normal working hours. You'll be fulfilling last minute/urgent travel bookings on behalf of the company's Corporate, Media, Entertainment and Contractor clients so attention to detail and meticulous standards are key.
Skills Required:
- 4 - 5 years' experience in Business Travel
- Knowledgeable on Sabre
- Fares & Ticketing Level 1 & 2 (or equivalent experience) essential
- Knowledge of Microsoft products, including Outlook, Word, and Excel
- Possess good geographical and product knowledge of destinations and airlines
- On the pulse with world events and likely travel implications
- Good organisational skills and excellent customer service & communicative abilities are essential
- Flexible approach and desire to think 'outside of the box' to provide innovative travel solutions in times of increased stress for our clients.
Hours of Work / Package:
- Full-time permanent. Monday - Friday (mixture of office and homeworking)
- Salary - Circa £35,000 - £40,000 (dependant on experience) + Bonuses (December).
- Referral commissions to staff who have their own client base.
- Holiday entitlement is 25 days per annum, increased by an additional day every year after two years of service (up to a maximum of 30 days per annum).
Interested?
Please click 'APPLY' or contact joe@traveltraderecruitment.co.uk
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