Leading independent Corporate Travel Company, who provide first class booking tools with traditional business travel are keen to add to their growing team! They are seeking a Galileo whizz that can book, ticket, re-issue and amend. Join a business travel company that value staff engagement and offer great benefits (detailed below). The successful candidate will be an experienced Business Travel Consultant, who thrives in a complex fast paced environment and be able to take full ownership of the end-to-end customer journey. Working 37.5 hours between 0700 - 1900 and salary of £34k pa! This is a full remote position and could be your perfect home-based corporate travel opportunity!

JOB DESCRIPTION:

• Arranging all travel from flights, to car hire to hotels and other ancillaries
• To assist all clients with travel bookings, amendments and cancellations and to process this in an efficient and competent manner.
• Provide an excellent service via communications with customers and accuracy of bookings
• Ensure all service level agreements are met and actively maintain the Galileo GDS queues.
• Communicate with customers, whether this is by telephone, email or in person, in a professional and friendly manner.
• Dealing with phone calls and email requests/queries from existing and potential clients.
• Providing clients with suitable travel options and suggestions of the best way to meet their requirements.
• Be involved in the ticketing processes for all travel; checking interline/ticketing agreements and the BSP website.
• Proactively maintaining relationships with clients at all times.
• Helping with any problems clients may have and provide the appropriate customer service throughout the entire process unsupervised.
• To carry out all reissues and revalidations unsupervised. Provide assistance to other team members and quality check their work if required

EXPERIENCE REQUIRED:

• Galileo ONLY travel booking systems experts
• Previous experience as a Business Travel Consultant along with being proficient in airfares and ticketing and re issues
• Willing to work weekends (1 in 5) and bank holidays
• Confident in interacting with clients and suppliers on the telephone.

PACKAGE:

• Working hours: 37.5 over 5 days between - 0700 - 1900 and a 1-in-5 week weekend rotation.
• HOMEWORKING
• Salary £34,000

BENEFITS

• Generous vacation days so you can rest and recharge
• Health perks such as discounts in health insurance or gym allowance.
• Flexibility to increase your pension plan
• Unforgettable events, including travel to one of our hubs
• A mental health support tool for your well-being
• Exponential growth opportunities
• 16 paid hours per year to volunteer for a cause of your choice.

INTERESTED?

Follow the instructions to apply, attaching your CV. This vacancy is being managed by katy@traveltraderecruitment.co.uk / 0121 450 9776. Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry? We have a variety of different opportunities so do submit your CV to us! You must have full rights to work in the UK and be based in UK for work. We have a high volume of applications, so unfortunately, we are unable to reply to unsuccessful applicants.