JOB DESCRIPTION:
- Actively coach and lead your team by positive example, and carry out designated tasks as requested by your Reservation manager
- Assist your team with any queries they have on a day to day basis
- To be responsible for providing exemplary customer service to other departments and external customers at all times as an example to other team members
- Forward planning of the workflow of the team to ensure that all forthcoming deadlines are met taking into account seasonality of workload and the on-going demands of customer requirements
- Ensure the timely dispatch of all travel documents
- Provide a comprehensive 'concierge service' to the reservations teams
EXPERIENCE REQUIRED:
We are ideally looking for someone with people managements skills combined with a travel operations background and exceptional customer service skills. You will have the ability to communicate clearly and accurately both verbally and in writing.
THE PACAKGE:
Salary is very competitive and will be dependent on experience.
INTERESTED?
Please follow the instructions to apply attaching your CV. For any questions, please contact Lisa on 0161 9236120 or email Lisah@traveltraderecruitment.co.uk
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