Our client is an award-winning luxury tour operator specialising in bespoke honeymoons, family holidays and tailor-made, once-in-a-lifetime journeys. they have built a reputation for creating highly personalised travel experiences across destinations including East and Southern Africa, the Indian Ocean, Sri Lanka, Asia, Australia, New Zealand, Canada, the South Pacific, the Middle East, the Mediterranean and the Caribbean.

Due to continued growth, they are now seeking a Documentation/Admin Executive to join their dynamic operations team.

Reporting to the Head of Operations, this role plays a key part in ensuring every client receives accurate, beautifully presented and well-organised travel documentation prior to departure. The successful candidate will take ownership of the final stages of the booking journey, helping to ensure that every trip runs smoothly from the moment documentation is issued.

This is a full-time role ideally based in the company's South Bucks office.

The Role

Our client is seeking a Documentation Executive to join their dynamic and growing team.

Reporting to the Head of Operations, this role plays a key part in ensuring all client travel documentation is accurate, well-presented and delivered ahead of departure.

This is a full-time role ideally based in the company's Beaconsfield office, although exceptional candidates based in London may also be considered.

Key Responsibilities

The successful candidate will take ownership of all final travel documentation for clients, including:

• Cross-checking final travel arrangements to ensure accuracy
• Generating airline e-tickets
• Preparing personalised pre-departure letters
• Uploading documentation to the company's client travel app
• Printing and packaging documentation where required
• Sending pre-departure gifts to clients
• Maintaining the monthly departures list
• Dispatching tickets and travel documentation

The role will also include:

• Supporting the Reservations Manager with booking authorisation when required
• Assisting with the implementation of new systems and technologies to streamline operational processes

About You

The ideal candidate will have strong organisational skills, exceptional attention to detail and a passion for travel.

Key competencies include:

• Strong affinity for luxury travel and customer service
• Excellent attention to detail and presentation
• Strong organisational and communication skills
• Professional and proactive approach to work
• Willingness to learn and develop new skills
• Working knowledge of Microsoft Office

Desirable but not essential:

• Administration or operations experience
• Knowledge of airline GDS systems

Salary & Benefits

• Salary circa £26-32k dependent on experience
• Ongoing training and development opportunities
• 28 days annual leave including bank holidays (increasing with length of service)
• Additional day off for your birthday
• Company pension scheme
• Friendly and collaborative working environment

Location

The company's headquarters are based in South Buckinghamshire and this is an office-based position.

Interested?

If you have the reqwuired experience and skillset and wouild like to be considefred, please send your CV though by applying online or directly to michael@traveltraderecruitment.co.uk