Are you an experienced Account Manager? Do you have a passion for building relationships? We have an exciting new opportunity for an Account Manager to join our client in London. As the Account Manager you will be responsible for reviewing accounts , delivering high quality calls, and making sure listings are correctly imported on to our platform. If you are an Account Manager looking for a new opportunity, then please apply.

The Job:

• Review existing accounts in terms of quality and performance on a daily basis
• Deliver high quality and high quantity of calls at scale to achieve quarterly targets.
• Make sure that listings are correctly imported to our platform
• Key account management, maximise current key accounts by identifying and capturing those that offer revenue growth
• Establish solid relationships
• Efficiently promote our range of services to current and potential Partners
• Identify and report to the Senior Account Manager potential business and partnership opportunities
• Check all newly onboarded accounts and prepare introduction to property managers in order to build a strong relationship
• Drive content, rate, availability accuracy, and competitiveness to maximize booking conversion
• Report feedback from enter partners regarding product enhancements and processes to the Senior Account Management
• Be constantly up to date about market trends, growth opportunities or anomalies
• Analyse and prioritise your pipeline, outbound activity, and continuously find ways to optimize your portfolio management strategy
• Register all Account information to our CRM system
• Execute effectively based on KPI metrics (targets, goals, and/or strategic objectives) set in cooperation with the leadership team
• Working with IT & Marketing Department assisting with website UI/UX and marketing strategies Researching the market to support business decisions and company development
• Data entry
• Overall involvement and improvement of our day-to-day business operations

Skills Required:

• A minimum of 2 years sales experience (ideally in the serviced apartments and/ or hospitality sales industry)
• Tenacity and passion for account management and fine-tuning processes
• Multi-tasking and strong time management skills
• Prior experience with CRM systems (e.g. Salesforce, HubSpot)
• Familiarisation with PMS, pricing and reporting tools (e.g. Tableau, Power BI)
• Excellent verbal, written and interpersonal skills in English
• Professional in all forms of communications such as email, phone calls and texts
• Highly responsive and reliable with strong attention to detail
• Possess superior customer relations skills and deliver complete hospitality to your guests
• Energetic and responsive - you must be able to work in a fast-paced environment

The Package:

• Salary £40,000 - £45,000
• Hybrid working
• Commission and Performance-Oriented Bonuses.

• Training Scheme.
• Excellent Working Conditions.
• Continuous Professional Development.

Interested:

• If you would like to apply for the above vacancy please click 'APPLY' or call Helen 02038879444 or email helen@traveltraderecruitment.co.uk