Are you an experienced Account Manager looking for a new challenge?

Do you have a proven background of retaining and developing existing corporate accounts?

This successful, Travel Management Company is seeking an experienced Account Manager with a proven background in retaining and growing business.

Job Description:

• Building and maintaining multi-level client relationships
• Develop strategic business plans that measure progress based on individual business goals and objectives
• Monitor and review travel programmes; identifying opportunities for growth, enhanced policy compliance and continuous improvement
• Ensure Service Level Agreements are maintained and drive improvements to service delivery through feedback
• Take ownership of managing and executing models according to client requirements
• Supporting with onboarding of new clients

Requirements:

• Previous account management experience is essential
• Ability to sort and interrogate large volumes of data to identify trends, habits and potential risks and opportunities
• Demonstrates empathy, understanding and action to fulfil client requirements
• SMART business planning to produce maximum ROI
• Experience of knowing when to make urgent decisions and/or when to escalate issues
• Takes an active interest in topical affairs, market trends and competitor activity
• Strong client retention rate and contract renewal
• Provide a consultative approach to managing client programmes building trust, engagement and credibility

Package:

Competitive basic salary of £35,000 - £45,000 (DOE) along with a company bonus

Fully remote, however you will be required to attend client face-to-face meetings and company meetings.

INTERESTED?

To apply for this position, Click 'apply' to submit your CV

This role is being managed by regis@traveltraderecruitment.co.uk / Tel: 0203 887 9444

Please note that only candidates who meet the shortlisted requirements will be contacted