A well established luxury travel company are seeking an experienced Leisure Travel Consultant to join their team working in North West London. If you have strong world-wide destination and luxury travel knowledge, this could be the opportunity for you.

Job Duties:
*Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
*Diagnose the clients' specifications and wishes and suggest suitable travel packages or services
*To provide ticketing services to internal clients in person, by email or telephone
*Organise travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.
*Handle unforeseen problems and complaints and determine eligibility for money returns
*Service client travel requests ensuring best value for client adhering to company policy in a timely manner, offering expert advice in all aspects of Leisure travel
*To maximise client service by ensuring minimum errors and company preferred policy is followed, in all possible instances, in line with client requests

Requirements:
*Proven working experience as a leisure travel consultant
*Excellent knowledge of travelling software (computer reservations systems, GDS systems and e-travel)
*Excellent Sabre skills including strong fares & ticketing knowledge (published and net fares)
*ITX fares, reissues, ticketing
*Proficiency in English; knowledge of additional languages is an advantage
*Ability to present, persuade and communicate effectively
*Demonstrable ability to handle crises
*Excellent all-round travel products knowledge
*Exceptional communication & customer service skills
*Good airline fares knowledge
*Ability to work as a team member and communicate with management
*A positive and proactive attitude
*A good understanding of Company Policy and procedures
*Flexible approach, enthusiastic and sense of humour

The Package:

The successful candidate can expect a basic salary of £28,000 - £35,000 depending on relevant experience.

Interested?

If you are interested in this job opportunity and you feel you meet the required knowledge and experience needed, please register your interest by submitting your CV online to this advert or by calling Jordan at Travel Trade Recruitment.