Travel Sales Support position for a reputable tour operator based in a great Gloucestershire location!
If you have travel industry experience and are looking for a new challenge, get in touch!

PURPOSE:
Assisting the Sales team with research, obtaining rates from suppliers, loading confirmed bookings onto the reservation system, documentation and liaison with the operations team.

RESPONSIBILITIES:

Assistance to the Sales Team
*To check hotel availability, ensuring use of allocations where available.
*To confirm options held with hotels at the time of the tour depositing.
*To research any special interest visits as required.
*Assist with research for itinerary design.
*Guide & special entrance bookings
*To maintain professional relationships with all suppliers and clients at all times.
*Loading confirmed bookings into our reservations system.
*To assist with accurately creating client documentation
*To reliably update and maintain relevant charts such as VIP chart, Recce schedule etc
*To prepare financial statements and invoices to agents as required and ensure all necessary payments have been received on time

Commercial
*Review the opportunities to increase margins once files confirm
*To work closely with the operations team to minimise errors and guest complaints
*To ensure a smooth handover and liaison between sales and operations consultants to ensure the highest quality service deliver to agents


EXPERIENCE & QUALIFICATIONS:
*Excellent command of the English language, spoken and written
*Preferably some knowledge of one other European language (especially Spanish and Portuguese)
*University degree or similar OR solid and relevant work experience
*Up-to-date knowledge of Outlook, Word, Excel and PowerPoint
*Numerate, accurate and dedicated
*Good level of geographical and general knowledge of Europe
*Strong appreciation of customer care, accuracy and deadlines


If you would like to learn more about the position or apply please send your CV, salary expectations and cover letter to: kate@traveltraderecruitment.co.uk