Are you an experienced Operations Manager or Lead Agent in business travel, looking for your next challenge?

Do you have hands-on experience with Sabre for ticketing, reissues, refunds, and schedule changes?

A leading international business travel company in London is expanding and seeking a Business Travel Manager to lead a growing global team of Business Travel Consultants on a dedicated account.

This team delivers high-touch, end-to-end, compliance-driven travel arrangements for both individual travellers and corporate group clients.

If you are passionate about inspiring your team, driving operational excellence, and taking a hands-on role in a fast-growing environment, this is a rewarding opportunity.

You will enjoy a competitive salary, flexible working arrangements, and clear career progression.

Key Responsibilities:

• Lead, mentor, and support a global team of Business Travel Consultants.
• Provide daily line management, performance monitoring, and development support.
• Conduct regular 1:1 meetings, team meetings, and performance reviews.
• Identify training needs and deliver coaching and development programmes.
• Support onboarding and training for new team members.
• Collaborate with the Head of Department and HR to optimise staffing levels, shift patterns, and operational coverage.
• Ensure adherence to standard operating procedures (SOPs) and identify opportunities for process improvement.
• Serve as the primary escalation point for clients and internal teams.
• Manage end-to-end travel arrangements in line with compliance requirements.
• Coordinate travel for employee relocations, families, and guest travel.
• Build and maintain strong client relationships, ensuring exceptional service standards.
• Negotiate competitive rates with airlines, hotels, and ground suppliers.
• Attend client and internal meetings (virtual and in-person) as required.
• Ensure all travel bookings comply with industry regulations and internal compliance frameworks.

Required Experience:

• Proven operational management experience within corporate travel or meetings & events.
• Strong understanding of compliance requirements in corporate travel.
• Excellent leadership and people management skills.
• Exceptional communication and relationship-building abilities.
• Extensive experience with Sabre GDS.
• Advanced knowledge of fare types and ticketing, including Published, Nett, and NDC fares.
• Strong hotel product knowledge, including rates, room types, and supplier negotiation.
• Ability to manage urgent and short-lead requests within SLA.

Package & Benefits:

• Competitive salary: £50,000 - £53,000 (dependent on experience)
• Monday - Friday, 8:30am - 6:00pm (37.5 hours per week)
• Fully remote or hybrid working options

Interested?

To apply for the position of Business Travel Manager, please click "Apply" and submit your CV.

This role is managed by:
Regis
Email: regis@traveltraderecruitment.co.uk
Tel: 0203 887 9444

Please note: only candidates meeting the shortlisted requirements will be contacted.