Travel Trade Recruitment can now provide inspirational and innovative training programmes that are totally focused on improving business performance in the Travel Industry. They can call on a team of outstanding and experienced travel industry professionals who are passionate about success and will help your business develop a competitive edge.

Our seminars are totally sensitive to company size, skill set and of course budget and will be tailor made to suit your needs. We can also provide interim management, pay and rewards solutions or even provide a keynote speaker for your next conference.

We can arrange a training seminar at your office or at a location of your choice. Our seminar topics include:

Sales and customer service, coaching and performance management, motivation, presentation skills, interview techniques.

Travel Trade Recruitment training programmes will be whatever you want them to be:

A 100 delegate seminar, an eight person workshop or a one to one coaching session - We will design a programme that suits your organisation at a price you can afford. Our approach is informal but passionate and inspirational and completely focused on unlocking the potential of companies, teams and individuals.

Our training associates have over thirty collective years experience in direct sales, senior management and training in the UK Travel Industry. They have been involved in business start ups and been instrumental in cultural change and performance management. They are also very well travelled.

So, if you are passionate about success and want your company to become "World Famous" then call travel trade training today.

Mystery shopping programmes

Are you looking for a cost effective and powerful training solution?

Regular mystery shopping is a very effective way of measuring the level of service your customers are experiencing, and the ability of your staff. Combined with effective, energising follow up workshops it is a powerful and cost effective method of improving your company's productivity and growing market share.

Mystery shopping has confirmed time and time again that expensive advertising is rarely supported by legendary customer service or a real passion to close the sale and maximise opportunities.

The key aim of the mystery shopping exercise is to compare employee performance against two key objectives - Exceeding customer's expectations and maximising profitability.

Each recorded call will be compared against your pre agreed sales process standards. Calls are recorded using state of the art telephony, filed and played back through a lap top computer.

We will use mystery calls to facilitate an effective and consistent performance management system and deliver measurable results through your staff.

Travel trade recruitment mystery shopping programmes are a medium to long term solution and will be customised to suit your budget, timescale and needs.

For a free assessment and further information contact us.

For more information please contact Dave Pope on 0870 4214412 or email d_pope@btconnect.com