- Tour Operator, Fares & Ticketing
- Permanent
JOB DESCRIPTION:
- Assisting our Reservations Consultants with the systems we use on a daily basis
- Checking and production of all travel documentation (tickets, itineraries, hotel/transfer/excursion vouchers
- Dealing with queries and communicating effectively with the Reservations Consultants
- Obtaining rates and checking availability via the in-house booking system
- Pro-actively chasing information from contracts and preferred suppliers whilst building and maintaining effective relationships
- Understanding fare rules to allow the processing of voluntary changes to scheduled flights including IT, consolidated and published tickets
- Issuing, refund and exchange of flight tickets
- Managing involuntary flight schedule changes and then assisting our Reservations Consultants with amending or cancelling any affected ground components
- Providing quotes for amendments and cancellations to both in house package bookings and individually quoted ground components e.g. hotels, transfers and car hire etc and process accordingly
EXPERIENCE REQUIRED:
You will ideally have previous experience of working within the ticketing department of a travel company, including knowledge of airfares and GDS
Excellent attention to detail with a methodical mind set
Ideally have an understanding of how airline contracts work
Possess some knowledge of the travel industry
THE PACKAGE:
Salary is dependent on experience, (within the region of £17-19k) and comes with an excellent benefits package. This is also an excellent career move to an established Travel Agency & Tour Operator, with a great reputation and ambitious & realistic growth plans.
INTERESTED?
If you are keen to be considered and find out more, please follow the instructions to apply, attaching your CV. katy@traveltraderecruitment.co.uk or call Katy on 0121 450 9776.
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