This successful and established tour operator are seeking enthusiastic travel sales consultants to join their friendly call centre due to rapid growth. This is a great opportunity to take your next step in travel and develop your skills further with a great travel company. The purpose of the role will be handling incoming sales calls from various trade clients in a call centre environment. Utilising selling and customer service skills to maximise sales of scheduled air product, whilst offering information and advice on all aspects of their travel requirements. To achieve high levels of customer care and retention. Assisting at all times with the smooth running of Dept. Main Job Duties: -To answer incoming calls as part of a team maintaining the high service levels agreed and needed. -To answer calls in a courteous, efficient and professional manner. -Be proficient at using airline fare sheets in order to provide accurate quotations. -Ability to construct round the world fare quotations accurately -To work to set targets (quantity) and ensure customer care (quality) -Be proficient on Worldspan/SABRE CRS to optimise any sales opportunity. - Ability to maximise profit margins through sales approach. -Ability to make quick decisions within a pressurised environment. -Ability to resolve minor problems effectively. -Assist other colleagues on an ad-hoc basis. -Refer any matter beyond your scope of knowledge to the Call Centre Supervisor -To assist with any other department where necessary. Person Requirements: -Extensive system and product knowledge -Good Geographical Knowledge. -Calm persona. -Well-travelled. -Understanding of the sales process -Excellent communication skills (Verbal & Written) -Flexible approach to work -Ability to work in a pressurised environment The successful applicant can expect a competitive salary plus commission earnings on top, along with very attractive working conditions and hours. If you have relevant experience and skills please submit your CV by applying online to this advert.