Travel Sales Administrator - Berkshire

Salary: £16000 - £18000 per annum + OTE £30k, incentives & discounts
Location: Reading
Sector: Reservations, Sales, Travel Agent
Job type: Permanent
Date posted: 06/12/2017
Job reference: 19481
Contact: Claire Muge
Contact tel: 0161 923 6120
Do you pride yourself on your customer service and administration skills? Do you have excellent people skills and a passion for travel! We are seeking a Travel Sales Administrator to join a leading travel company, with offices in the UK and Overseas. This is not just another 'admin role' dealing with post-booking queries this is a varied role, with a chance to earn commission and incentive on KPIs and ancillary sales! This role is based in their Berkshire offices, are located within commuting distance of Reading, Newbury and Basingstoke!

-Answer telephone calls and emails from customers
-Dealing with booking queries such as special requests, cancellations and refunds and amendments to existing bookings
-Updating social media (Facebook and twitter account)
-Updating review websites and responding to customer feedback
-Contacting Airlines and Suppliers
-Checking and ticketing of bookings
-Sending documentation to customers

The successful candidate will have an excellent telephone manner & fantastic written skills. You will be able to work under pressure and prioritise workloads. Previous experience within the travel industry is desired, however, consideration will be given to candidates who have experience within an office/contact centre environment, who can demonstrate sales skills and a passion for travel!

Starting salary is dependent on experience between £16k - £18k pa but there is fantastic opportunity to significantly increase your earnings with commission and an OTE of £30k pa! There are also travel discounts and additional incentives. Excellent working hours too, Mon-Friday 0900-1800 and Saturdays on a rota basis with a day off in lieu!

Please follow the instructions to apply attaching your CV. For any questions contact Claire on 01293 850647 or email

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