Training Manager- Travel Industry

Salary: £25000 - £28000 per annum + Plus company benefits
Location: Lancashire
Sector: Tour Operator, Training, Travel Agent
Job type: Permanent
Date posted: 14/05/2019
Job reference: 21990
Contact: Lisa Harding
Contact tel: 0161 923 6120
Award winning online specialist travel company based in Lancashire are seeking an experienced Training manger to develop and administer training programs. You will assess training and development needs to help individuals and groups develop new skills and knowledge. Are you an Outgoing ' go-getting individual who loves to inspire and motivate people to reach their full potential? This could be your dream job and something you don't want to miss out on. Apply today!

JOB DESCRIPTION:
Working as a Training Manager you will form part of the wider training team, developing and administering training programs for all employees across various departments including sales and customer service.
*Create & conduct engaging training and development content to be delivered on a continuous basis to all new and existing employees both face to face and virtually.
*Support Head of L&D to ensure this department is recognised around the business for its professional, reliable and innovative approach to training. Liaise with Contact Centre management to identify and deliver training requirements
*Create and deliver leadership modules from basic to advance level for junior and middle management team - Step up program.
*Provide training drop in sessions weekly open to all employees
*Ensure communication channels are developed between employees and the training team to ensure accessibility. All employees are encouraged to request additional training when needed - Complimented with feedback and suggestions on all training delivered
*Agree and implement training for new technology/systems and processes that are brought into the business
*Work alongside department heads to ensure that the training needs of individual departments are addressed
*Deliver standardisation of all training materials and consistency of delivery in all training sessions
*Organise external guest speakers and ensure the material is relevant
*Create and refresh new employee induction course that are available for all departments.

Experience Required
Experience of delivering and facilitating training is essential and Ideally this will be from a Travel / Cruise background. You will have the ability to confidently deliver training to people all levels and pro-actively identify an additional training needs that may be required.

PACKAGE:
You will be offered an excellent basic salary plus company benefits.

INTERESTED:
Please call Lisa 0161 923 6120 or email your CV to Lisah@traveltraderecruitment.co.uk


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