South London
  1. Product / Commercial
  1. Permanent
20313
This vacancy has now expired
Are you a Product executive looking for a New Challenge or an experienced Travel Consultant looking for a role in Product now here is your chance to work for an award winning specialist brand becoming an integral part of a dynamic, ambitious, innovative and growing business. The Role: *Coordinate and communicate all South America & Indian Subcontinent itinerary alterations and other product changes to relevant parties within the business both in the UK and globally. *Follow up with suppliers on customer complaints and feedback and support the Customer Relations team as required for South America & Indian Subcontinent. Use this information as input to the South America & Indian Subcontinent product development and improvement process as appropriate. *Maintain product information and documents related to the South American & Indian Subcontinent product range, this will involve the administration of planning sheets, final itineraries and tour dossiers. *Liaise with relevant suppliers for specific requests made by the UK sales team. *Be on hand to answer any queries for the Sales team as required. *Provide full assistance with the production of all relevant client documentation, including reviewing copy, checking the accuracy and appropriateness of information, and liaising with the design team and proofing. *Carry out weekly capacity reports for South America & Indian Subcontinent and make recommendation to the Product Manager to maximise yield and profitability. *Work with the South America & Indian Subcontinent Product Manager to deliver training programmes to the reservations team and other parts of the business when required. *Carry out regular analysis of relevant competitors' products and keep up-to-date with trends and activity. *Work with internal departments on ad-hoc projects as required to ensure the accuracy of product information, including supporting the yearly brochure production process. *Research relevant product destinations where possible. *Be positive and flexible to assist with other aspects of the product department when necessary. *Be willing to work with other destinations as required *Be positive in undertaking any reasonable duties relevant to the position to ensure the success of the department. *Continually develop personal knowledge and expertise, be pro-active and work with autonomy. *Actively collaborate with other departments on all elements of the product mix. Skills Required: *Outstanding organisational skills, methodical, ability to prioritise *Attention to detail, accuracy and systems orientated *Proven writing skills, including ability to accurately proof and develop brochures and other customer literature *Lateral thinking and problem solving ability *Excellent communication and interpersonal skills *High energy, positive "can do "spirit and strong team ethic *Culturally astute with preferably a good knowledge of Southeast Asia *Aptitude to learn various reservations systems *Ability to work under pressure to tight deadlines with flexible working hours *Competency using Excel and other Microsoft Office Applications The Package: *Salary dependent on experience , company annual bonus scheme , 20 days' holiday entitlement with an additional day for each completed year. Interested: *If you would like to apply for the position please click 'APPLY' or email your cv to helen@traveltraderecruitment.co.uk or call Helen on 02038879444
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