Do you have experience in building tailor-made trips to Latin America? Have you travelled Latin America extensively, in particularly to Peru, Costa Rica, Chile, Argentina, Ecuador, Galapagos, Brazil or Colombia? My client is a tour operator who requires a Latin America Specialist with direct experience of this fantastic destination. Your role will be to tailor-make holidays over the phone to Latin America whilst working towards sales targets. JOB DESCRIPTION: * Answer inbound calls and make outbound calls to customers and Travel Agent partners providing outstanding customer service. * Follow up sales enquiries promptly, calling customers directly as appropriate. * Offer expertise, advice and knowledge to our Travel Agent partners and customers about destinations, airlines, ground arrangements, etc. * Promote and sell both air and ground products in order to meet clearly defined and established targets * Provide packages that are "tailor-made" to suit the individual needs of our clients. * Take advantage of opportunities and up-sell whenever possible. * Recommend and sell all available products in order to maximise revenue, utilise allocations and meet targets. * Ensure quality control for all documentation sent to clients, ensuring the content is accurate at all times * Maintain company quality standards * Take responsibility to resolve problems ensuring that issues are followed through and escalated if necessary. * Service existing bookings as required including, but not limited to, carrying out amendments, providing information on relevant charges, confirm bookings and adding additional content. * Become fully knowledgeable about the products, destinations and services offered. EXPERIENCE REQUIRED: * Sales orientated and motivated with relevant sales experience within the travel industry * Strong geographical and product knowledge of Latin America including Argentina, Brazil, Ecuador, Peru, Costa Rica, Chile, Bolivia, Honduras, Galapagos Island, Mexico, Paraguay and Guatemala. * Experience of tailor making itineraries to South America. * A methodical approach with particular attention to detail. * Exceptional communication skills, both oral and written. * The ability to prioritise workload, demonstrating good organisational skills. * Working knowledge of a GDS ideally Amadeus THE PACKAGE: The successful candidate will receive a competitive basic salary of £27k - £34k (DOE) with a fantastic commission structure. INTERESTED: If you have the relevant skills and experience, please follow the instructions to apply now.