Are you a well versed in helping clients and colleagues alike for any online booking complications? Working in business travel in a similar position? Fabulous, because my client is looking for a strong team member to join their already growing office. Working closing with the business travel consultants and their accounts, you will be assisting with all things online booking related. This is a fantastic Monday - Friday core hours between 8am - 6pm AND you would be rewarded with a fantastic salary of circa £20k!

Job duties:

*Responding to client's queries on phone or emails for any online booking issues or questions.
*Responding to user errors and assisting and undertaking training when required.
*Working on GDS and on the Online tool to amend, add and remove users.
*Completing or rebooking failed bookings for flights, hotels, rail etc.
*Sending and issuing car hire vouchers.
*Sending out vouchers for any other miscellaneous ancillary products booked.
*Adding on extra's required for the clients such as fast track, extra luggage etc
*Following up with hotel booking to make sure payments and invoicing has been done
*Refunding and amending existing bookings
*Any other duties deemed appropriate to the role over time e.g. implementation.


Experience required
*A previous similar role in a business travel company.
*Organised with good time management
*Ability to stay calm and work well as part of a team or individual under pressure
*Excellent verbal and written English skills
*GDS knowledge at a good degree, sabre preferred not essential.

The package
You get a fabulous salary of circa £20,000pa plus great hours of Monday - Friday business hours and some very attractive company benefits!

Want to apply? Here's how.
To apply for this exciting opportunity of Online Support Partner please call Mary 01619236120 or email your CV to mary@traveltraderecruitment.co.uk. Alternatively click 'Apply Now' below and follow our easy to view instructions below.