My client is a leading blue chip company that provides its members with a superb concierge service which includes providing it's VIP's with all manner of reservations from Restaurant to Theatre and hard to find Concert and Football Tickets. All the executives have a can do attitude and like to go the extra mile providing superb customer service and can find their clients anything!

The Role:
-This will involve working within a call centre centre, taking incoming calls from customers and providing a knowledgeable and consultative service.
-Booking Restaurants, Theatre Tickets, Concert Tickets, Flowers world-wide
-Up-sell based on your thorough understanding of the products available and ability to match these to the customers' requirements.

Required Skills:
-Proven travel or leisure industry expertise ability to manage and plan clients leisure needs
-Working within a call centre on a shift pattern reaching call and revenue targets
-Ability to work well under pressure and make recommendations roles require proven communication skills, both verbal and written.
-You will be speaking to and building relationships with customers on the telephone and communicating in writing both with your customers and your colleagues so the ability to communicate in a professional manner is very important.
-Solid understanding of the Travel or Concierge marketplace

Package:

Excellent Salary with shift allowance and incentives


If you have a passion for providing first class customer service and have proven expertise within the Theatre/Concierge industry please contact Garry Mewett at Travel Trade Recruitment on 0207 347 5060 or email Garry@traveltraderecruitment.co.uk